Workforce Development Offers Quality Programs to Serve the Needs of Employers and Employees

Jefferson Community College (JCC) Workforce Development offers education and training to meet specific business needs, and offers industry-specific training to help individuals launch a career or build skills and confidence to excel in their existing career. Many of JCC’s Workforce Development workshops prepare students for nationally recognized credentials such as certifications and licenses. Classes meet on JCC’s campus in Watertown, at the Lewis County JCC Education Center and online. The College also works with area employers and development organizations to build customized training opportunities for workforce initiatives.  

Military spouses may use MyCAA (Military Spouse Career Advancement Account) funding to register for a workshop. Traditional Army tuition assistance, GI Bill® funding and traditional college financial aid does not apply. Additional funding is available for certain workshops and is noted below.

Registration is required a minimum of five (5) business days prior to the start of the workshop. 

For more information, contact JCC Workforce Development at (315) 786-2233. 

HVAC Technician
The HVAC Level 1 program is designed to introduce students to the HVAC (heating and air-conditioning systems) technology. HVAC technicians install, maintain and repair many different types of HVAC systems. This course is designed to prepare students to pursue the Environmental Protection Agency (EPA) 608 Core and 608 Small Appliances (Type 1) Certification. Students are eligible for an optional externship with a local employer after successful course completion. Funding is available through The WorkPlace for qualified individuals. Call 315-786-3651 for more information. 
Location: Lewis County JCC Education Center, Lowville
Class Meets: Mondays and Wednesdays
Dates: August 22, 2022 – January 25, 2023
Time: 6:00 p.m. to 9:30 p.m.
Cost: $3,000 (textbooks and exam voucher included)

Home Food Processing Business Workshop
Learn about the New York State Department of Agriculture and Markets Home Processing Exemption, which allows individuals to build a business to make foods such as certain baked goods, jellies, or snack mixes.
Location: Lewis County JCC Education Center, Lowville
Class Meets: Tuesday 
Date: August 23, 2022
Time: 5:00 p.m. to 6:30 p.m.
Cost: Free (grant funded)

Clinical Medical Assistant
This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes among other things preparing patients for examination and treatment, routine laboratory procedures, diagnostic testing, technical aspects of phlebotomy and the cardiac life cycle.  Students will review important topics including phlebotomy, pharmacology, the proper use and administration of medications, taking and documenting vital signs, cardiology including proper lead placements, a professional workplace behavior, ethics and the legal aspects of healthcare.
Location: JCC campus in Watertown 
Class Meets: Mondays & Wednesdays
Dates: August 29, 2022 – February 1, 2023
Time: 6:00 p.m. to 9:30 p.m.
Cost: $2399 (textbooks included)

Medical Billing and Coding 
This course offers the skills needed to solve insurance billing problems, how to manually file claims (using the CPT and ICD-10 manual), complete common insurance forms, trace delinquent claims, appeal denied claims and use generic forms to streamline billing procedures. CPT (Introduction, Guidelines, Evaluation and Management), specialty fields (such as surgery, radiology and laboratory), ICD-10 (Introduction and Guidelines) and basic claims processes for medical insurance and third party reimbursements will be covered. This program meets the necessary requirements to take the National Workforce Career Association (NWCA) Medical Billing & Coding Specialist (MBCS) Exam.
Location: JCC campus in Watertown 
Class Meets: Tuesdays and Thursdays
Dates: September 6, 2022 – November 22, 2022
Time: 6:00 p.m. to 9:30 p.m.
Cost: $1899 (Textbooks included)

Computer Technician (CompTIA A+)
This program will build upon students’ existing user-level knowledge and experience with personal computer software and hardware in order to present fundamental concepts and techniques that technicians use every day on the job. Upon completing this course, students will gain the essential skills and technical expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems. This course is designed to fully prepare students to sit for the CompTIA A+ (Core 1 and Core 2) certification exams. Students are eligible for an optional externship with a local employer after successful course completion. Funding is available through The WorkPlace for qualified individuals. Call 315-786-3651 to learn more.
Location: JCC campus in Watertown 
Class Meets: Tuesdays and Thursdays
Dates: September 6, 2022 – February 16, 2023
Time: 6:00 p.m. to 9:30 p.m.
Cost: $3,177 (Textbooks and exam voucher included)

Phlebotomy Technician

This program prepares professionals to collect blood specimens from clients for the purpose of laboratory analysis. Students will become familiar with all aspects related to blood collection and develop comprehensive skills to perform venipunctures completely and safely. Classroom and lab work includes terminology, anatomy and physiology; blood collection procedures; specimen hands-on practice; and training in skills and techniques to perform puncture methods. Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Phlebotomy Technician (CPT) Exam.
Location: JCC campus in Watertown 
Class Meets: Tuesdays & Thursdays 
Dates: September 6, 2022 – December 8, 2022
Time: 6:00 p.m. to 9:30 p.m.
Cost: $1,599 (Textbooks included)

CDL Class A Accelerated Training Program

This program will prepare you for an exciting, challenging and rewarding career in transportation and logistics. The classroom and lab phase consists of CDL A permit preparation, DOT safety/rules/regulations, and logbook training. 225 hours training with 118 hours in the classroom and 107 hours of behind-the-wheel training. The behind-the-wheel phase consists of all required backing maneuvers and road rides throughout the Watertown, NY area on a 10- speed manual transmission, which allows students to be qualified to drive an automatic or manual tractor-trailer without any restrictions. Upon successful completion of this program, you will be eligible to take the CDL A license exam. CDL A licensed drivers are qualified to drive a tractor-trailer, dump truck, straight truck, snowplow, and more. Program graduates are qualified for job placement in the North Country.
Location: Lewis County JCC Education Center, Lowville
Class Meets: Monday - Friday 
Dates: September 6, 2022 – October 10, 2022 
Time: 7:00 a.m. to 5:00 p.m.
Cost: $7,870 (all-inclusive price)

SHRM-CP/SHRM-SCP Certification Preparation Course
This SHRM-CP/SRHM-SCP Certification Preparation Course uses the SHRM Learning System, the preferred study resource, to help you learn and apply HR knowledge and competencies to real-life situations, and prepare for SHRM certification. This noncredit precertification preparation course does not guarantee success on the exam but it does reflect the general body of knowledge that is tested. It is also appropriate for any individual interested in HR advancement or a professional new to HR with limited experience or formal education in the field. 2022 SHRM Learning System will prepare you to sit for the exam during the December 1, 2022 – February 15, 2023 testing window. There will be no class on November 24, 2022.
Location: FLEX – held on JCC’s campus in Watertown and online 
Class Meets: Thursdays
Dates: September 8, 2022 – December 8, 2022
Time: 5:30 p.m. to 8:30 p.m.
Cost: $1,395 (textbooks included)

Pharmacy Technician
This comprehensive 50 hour program will prepare students to work as a pharmacy technician in a retail or other pharmacy setting and to take the Pharmacy Technician Certification Board’s PTCB exam. Course content includes: pharmacy medical terminology, the history of pharmacy, the pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions and defining drugs by generic and brand names. This program meets the necessary requirements to take the National Workforce Career Association (NWCA) Pharmacy Technician (PTAC) Exam. 
Location: JCC campus in Watertown 
Class Meets: Mondays and Wednesdays
Dates: September 19, 2022 – November 7, 2022
Time: 6:00 p.m. to 9:30 p.m.
Cost: $999 (Textbooks included)

Dental Assistant
The program prepares learners for entry-level positions as a chair-side dental assistant and familiarizes learners with all areas of administrative and clinical dental assisting focusing on the responsibilities required to function as an assistant in a dental practice. This course prepares learners to sit for the Dental Assisting National Board (DANB) Radiation Health and Safety (RHS) exam. Funding is available through The Workplace for qualified individuals. Call 315-782-9252 for more information. 
Location: Lewis County JCC Education Center, Lowville
Class Meets: Tuesdays & Thursdays
Dates: September 20, 2022 – November 15, 2022
Time: 6:00 p.m. to 9:30 p.m.
Cost: $1,769 (textbooks and exam cost included)

ServSafe
The ServSafe Certification is ideal for individuals who wish to prepare to take the ServSafe Food Protection Manager Certification Exam. This one day 8-hour course will prepare your restaurant operation to meet state managed training requirements for foodservice personnel. Funding is available through The WorkPlace for qualified individuals. Call 315-786-3651 for more information. Funding is also available through the Watertown Small Business Development Center (SBDC) for SBDC clients, or whose employer is a client. Email sbdc@sunyjefferson.edu for more information and to apply. 
Location: JCC campus in Watertown 
Class Meets: Tuesday
Date: changed from October 11, 2022 to October 24, 2022
Time: 8:00 a.m. to 4:00 p.m.
Cost: $275 (textbook, exam, and exam proctoring included)

Notary Public Prep Course
This seminar will prepare individuals for the NY State notary public exam. A notary is an official witness of signing important documents and other oaths.
Location: JCC campus in Watertown
Class Meets: Wednesday 
Date: October 12, 2022
Time: 1:00 p.m. to 5:00 p.m. 
Cost: $60

JCC/Ed2Go Online Offerings: 4-6 month programs

Full Stack Web Development Boot Camp
There is a high demand for individuals with programming and web designing skillsets, with the estimated U.S. market size for this industry being $40.8 billion. In the U.S., salary can range from $50,000-$145,000, depending upon experience, with the average salary being $106,000. The Full Stack Web Development Boot Camp will help learners acquire the skills and knowledge required to start handling web development projects. Throughout the comprehensive six-month course, students are expected to spend 15-25 hours a week to master the material covering databases for web applications and several front-end to back-end programming/scripting languages such as Python, JavaScript, HTML, React, etc.
Cost: $4,275

Cybersecurity Boot Camp 
The Cybersecurity Boot Camp will help students earn the skills and credentials required to enter the cybersecurity workforce. Throughout the comprehensive six-month course, students will be asked to spend 15-25 hours a week to master the material, including basics from computer hardware and networking, network security, offensive, defensive security, and ethical hacking. CompTIA A+, Network+, Security+, CySA+, Ethical Hacking, and Pentest+ certifications will also be covered. Salary for cybersecurity professionals range anywhere from $70,000 - $160,000, depending upon experience, with the median average salary being $103,000. To meet this increased demand, the industry needs more qualified cybersecurity professionals that are trained and certified.
Cost: $4,275

Dialysis Technician
As kidney failure continues to be a growing national health problem, kidney disease is driving the growing demand for well-trained dialysis technicians. Dialysis technicians are employed in hospitals, outpatient clinics, and other medical facilities. While most technician training has historically been done “on-the-job,” today’s healthcare employers are seeking well-trained technicians who possess the necessary knowledge and skills to fill this growing number of positions. This program provides learners the knowledge and skills needed to perform the duties required of dialysis technicians.
Cost: $1,699

Medical Administrative Assistant
Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Employment of a medical assistant is expected to grow an impressive 34% by 2024. This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program prepares learners to function effectively in many of the administrative and clerical positions in the healthcare industry.
Cost: $1,299

Home Health Aide
Home Health Aides provide assistance to elderly, disabled, ill, and mentally disabled persons who live in their own homes or in a residential care facility. Some Home Health Aides work with families in which a parent is incapacitated and small children need care. Others help discharged hospital patients who have relatively short-term needs. This comprehensive program prepares students for a position as a Home Health Aide. Emphasis is on giving personal care in a client's home, communications, working with ill persons, basic human needs, eldercare, nutrition, special diets, and home management.
Cost: $1,299

Electronic Health Records Management
With the nation’s healthcare system moving to the electronic medical record, numerous employment opportunities exist for medical assistants, health information systems staff, patient registration professionals and other related positions. Healthcare professionals with the ability to understand, update and maintain the electronic health record are in great demand. This program prepares learners to understand and use electronic records in a medical practice. Learners will review the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record.
Cost: $1,299