Army Credentialing Assistance (CA) Program
Jefferson Community College supports Active Duty Soldiers through the Army Credentialing Assistance (CA) Program, which provides funding for industry‑recognized credentials that support career advancement and workforce readiness. Program details, eligibility, and funding information are available through the official Army CA website.
CA funding may be used for approved Jefferson Community College certification programs aligned with military and civilian workforce needs.
The Army Credentialing Assistance program will provide up to $2,000 per Army fiscal year to assist a soldier in attaining industry recognized credentials. The CA program can fund training, books, mandatory fees, exams, and recertifications, capped at one credential per FY. A Soldier may use both TA and CA; however, the combined use by any Soldier will not exceed the fiscal year TA limit ($4,500). Soldiers must submit CA requests at least 45 days from the start date and no more than 90 days from the submission date. End date on CA request must be at least 31 days from their ETS.
Army CA Policy Update (Effective 19 March 2026)
The Army has implemented updated Credentialing Assistance policies in accordance with AR 621‑5.
Key changes include:
- Approval Required: All CA requests require supervisor or commander representative approval in ArmyIgnitED, regardless of rank.
- Recoupment Suspension: Soldiers who incur two recoupments between Tuition Assistance (TA) and CA in the same fiscal year will be suspended from requesting TA and CA for 12 months. Appeals may be submitted through ArmyIgnitED.
- Commissioned Officer Eligibility: Commissioned Officers are not eligible for CA. Officers who submitted a credential goal before 19 March 2026 may complete that credential if funding was requested prior to the change.
- ArmyIgnitED Updates: These changes are reflected in ArmyIgnitED Virtual Benefits Training (VBT) and system functionality.
- CA Support: For Credentialing Assistance guidance, Soldiers only should contact the
CA Virtual Counseling Cell (VCC).
Approved CA Programs
The following credentials are approved for Army CA at Jefferson.
Healthcare & Allied Health
- Certified Billing and Coding Specialist (CBCS)
- Certified Clinical Medical Assistant (CCMA)
- Certified Electronic Health Record Specialist (CEHRS)
- Certified Medical Administrative Assistant (CMAA)
- Certified Personal Trainer (NASM‑CPT)
- Certified Phlebotomy Technician (CPT)
- Physical Therapy Technician/Aide Certification (PTTC)
- PTCB Certified Pharmacy Technician (PTCB‑CPhT)
Legal & Business
- Certified Associate in Project Management (CAPM)
- Certified Paralegal (CP)
- Professional in Human Resources (PHR)
- Project Management Professional (PMP)
Information Technology & Cybersecurity
- Certified Ethical Hacker (CEH)
- Certified Information Systems Auditor (CISA)
- Certified Information Security Manager (CISM)
- Certified Network Defender (CND)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- CompTIA SecurityX (formerly CASP+)
- Computer Hacking Forensic Investigator (CHFI)
Apply for Credentialing Assistance
Apply for CA using the instructions on the Army COOL Credentialing Steps – 4 Step Process webpage.
- As part of the Army Credentialing Assistance (CA) 4‑Step Process, Soldiers must complete Step 2, which requires submitting a CA Request and uploading a custom cost quote.
- To obtain a custom quote from Jefferson Community College for your CA request, complete the JCC Workshop & Training Student Registration form.
- JCC Workforce Solutions will verify eligibility, register you, and then create and provide you with the required custom quote needed to complete your CA request in ArmyIgnitED.
Need Help?
Jefferson Community College Military and Veteran Services staff can assist with program selection and enrollment steps.
Contact us to get started.
Contact Workforce Solutions 315-786-2233 or ced@sunyjefferson.edu for application and registration assistance.